Vayulogi – Your Trusted Courier Partner

– Can I ship without a GST number?

Yes you can ship without GST number as this would be a direct import.

– How to do KYC?

Know Your Customer, commonly known as KYC, enables us to validate the identity of our customers. You only need to do this once as a first-time customer on our platform.

To complete your KYC process, you must:

  • Enter your PAN number and upload supporting document proof.
  • Select the address proof and upload scanned copies of the same.

Please Note: The uploaded address proof must be the same as that of the billing address submitted with VayuLogi. You can also do KYC using the Aadhar based OTP system.

– What is the estimated delivery time for the products?

The estimated delivery time for products sent internationally varies depending on factors like origin & destination. It can range from a 4 days for express services to 10 days for standard shipping base on the zone.

 

– Do you also provide a packaging facility?

Yes, we offer end to end fulfillment options for your products, where we store, pick, pack, and ship your products at the fastest speeds to the customers’ doorsteps. Head to the fulfillment section of our website to know more about it.

– Do you also provide a delivery franchise?

Yes, we do offer delivery franchise options. You can read more here – VayuLogi Partner Program.

– What are the customs duties and tariffs involved while shipping internationally?

There are various kinds of custom duties and tariffs involved while shipping internationally, depending on the country you’re shipping to. You can know more about these here.

– Do the courier partners carry items labeled as ‘Fragile’ more carefully?

Yes, the items marked as fragile are handled with care during shipping to avoid any unnecessary product damages. We also offer shipping insurance worth Rs 5000 on the items you ship with us.