:Privacy Policy
At Vayulogi, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and logistics services (collectively, the "Services"). We are committed to protecting your privacy and ensuring transparency in how your information is handled.
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Information We Collect
We may collect the following categories of personal and non-personal information:
Personal Information
- Name, address, phone number, and email address
- Identity documents for KYC purposes
- Billing and payment information
- Recipient information (for shipments)
Device and Usage Data
- IP address, browser type, and device identifiers
- Pages visited and actions taken on our platform
- Cookies and web beacons for session management and analytics
How We Use Your Information
- Provide and manage our shipping, courier, and fulfillment services
- Process orders, generate shipping labels, and handle delivery
- Verify identity for compliance (e.g., KYC, customs clearance)
- Improve our services, customer support, and user experience
- Send important service updates, billing notifications, or promotional messages (only with your consent)
Data Security
We implement industry-standard security measures, including:
- SSL encryption for data in transit
- Restricted access to personal data
- Secure servers and payment gateways
Despite our best efforts, no method of transmission or storage is 100% secure. We encourage you to maintain your own device and password security.
Your Choices and Rights
Depending on your jurisdiction, you may have rights to:
- Access and review the information we hold about you
- Correct inaccuracies in your personal data
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
You may contact us at privacy@vayulogi.com to exercise these rights.
International Transfers
Since Vayulogi operates in India and the USA, your data may be transferred across borders. We take steps to ensure adequate data protection standards are applied regardless of location.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Children’s Privacy
SinceOur services are not directed to children under 18. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If changes are significant, we will provide a more prominent notice or request consent as required.
Contact Us
For questions, concerns, or data requests, please contact:
Vayulogi Privacy Office Email: privacy@vayulogi.com Website: www.vayulogi.com