VayuLogi: Privacy Policy

Information We Collect

We may collect the following categories of personal and non-personal information:

Personal Information

• Name, address, phone number, and email address
• Identity documents for KYC purposes
• Billing and payment information
• Recipient information (for shipments)

Device and Usage Data

• IP address, browser type, and device identifiers
• Pages visited and actions taken on our platform
• Cookies and web beacons for session management and analytics

How We Use Your Information

• Provide and manage our shipping, courier, and fulfillment services
• Process orders, generate shipping labels, and handle delivery
• Verify identity for compliance (e.g., KYC, customs clearance)
• Improve our services, customer support, and user experience
• Send important service updates, billing notifications, or promotional messages (only with your consent)

Sharing of Information

We do not sell your personal information.

We may share information with:

• Third-party logistics partners (e.g., USPS, UPS, DHL, FedEx, GoFo)
• Customs and regulatory authorities as required by law
• Payment processors for billing and transactions
• Technology vendors providing support or analytics services under confidentiality agreements

Data Security

We implement industry-standard security measures, including:

• SSL encryption for data in transit
• Restricted access to personal data
• Secure servers and payment gateways

Despite our best efforts, no method of transmission or storage is 100% secure. We encourage you to maintain your own device and password security.

Cookies and Tracking Technologies

• Remember user preferences
• Analyze traffic and usage trends
• Deliver relevant content and offers

You can manage cookie preferences through your browser settings.

Your Choices and Rights

Depending on your jurisdiction, you may have rights to:

• Access and review the information we hold about you
• Correct inaccuracies in your personal data
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

You may contact us at privacy@vayulogi.com to exercise these rights.

International Transfers

Since Vayulogi operates in India and the USA, your data may be transferred across borders. We take steps to ensure adequate data protection standards are applied regardless of location.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If changes are significant, we will provide a more prominent notice or request consent as required.